top of page

New Patients

Welcome to Coquitlam Centre Dental Clinic, where you can get the dental care, treatment, and advice you need to maintain your oral health. Whether you and your family live in Tri-Cities, or the surrounding area, we provide the emergency dental and general dentistry services you need to maintain and enhance your smile. 

Fill out Our New Patient Forms

Financial Policy

For your convenience, we accept Visa, Debit, MasterCard, cash, as well as Apple and Android Pay. We also accept cheques in certain circumstances.

​Treatment recommendations are provided free of bias of your insurance coverage and are catered purely to the needs of the individual patient. We do not offer internal payment plans, however, we are proud to work with Health Smart which can help you pay for extensive procedures if you wish to break up your payments over some time. Please visit the HEALTH SMART CREDIT PROGRAM website to learn more about the payment plans they offer for your dental work.

​Please remember that you are fully responsible for all fees charged by this office regardless of your insurance reimbursement. We typically receive payment from your insurance within 60 days of treatment. Sometimes, your insurance provider will not pay for things which, at the time, we believed to be a covered benefit. We will follow up with you within 90 days of your appointment with an invoice should it be necessary.

Any balance remaining following insurance payment is your responsibility. Prompt remittance would be appreciated. Note that no patient on an account with an outstanding charge will be permitted to book an appointment until the account is made whole.

Insurance Policy

We have direct billing set up with most dental insurance companies. Some companies do not allow us to do this, however. In these cases, this is a clause of the plan, not a decision on our part. As a complimentary service, when possible, we will take care of all the paperwork for you. Patients are responsible for any deductible, co-payment or any amount not covered by their plan.

If you are collecting points on your credit card, you may choose to pay by credit card and be reimbursed directly by your insurance company. We also deal with 3rd party companies that offer payment plans for your dental treatment.

Please visit the HEALTH SMART CREDIT PROGRAM to learn more about the payment plans they offer for your dental work.


Office Policy

We require 24 hours' notice for appointment changes or cancellations. Any short-notice cancellations or missed appointments will result in a minimum $75.00 fee charged to your account. This fee is not covered by any insurance policy or government funded dental provider. Please note that short-notice cancellations or missed appointments with specialists may result in a higher cancellation fee. The criteria for charging this fee are up to the individual practitioner with whom you are canceling. Reception has no discretion over this charge.

bottom of page